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The service may not be available if any routine maintenance is carried out for a short period of time and the Customer will be informed accordingly. The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at website at www.meru.in or on the date that the Company may indicate that such addition, variation or amendment is to come into effect. You will not use the taxi for any unlawful purpose; in any way that interrupts, damages, impairs or renders taxi less efficient. Whilst every attempt will be made to restore the trip tracking service, the Company will not be responsible for any failure or delay to offer the service due to routine maintenance. The unauthorized copying, modification, use or publication of these marks is strictly prohibited. During the use of the website or the application, links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods or services from, participate in promotions of third parties. The Customer shall be responsible for immediately reporting the errors, if any, occurred in the information sent to the Customer regarding booking confirmation. Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use or privacy policies on those websites prior to using them. You agree that the trip charges shall include the trip fare and any additional charges levied by the Company which includes waiting charges, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Services. PROCEDURE FOR AVAILING THE SERVICES OF THE COMPANY/BOOKING A CAB: 8. Meru Cabs Customer Care. The Courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the Use of the Services offered by the Company or the agreement or arrangement between the Company and the Customer. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. You maintain decorum and refrain from indulging in heated discussions or debate(s) with other user. 'Company' shall hereinafter individually and collectively mean Meru Mobility Tech Private Limited. About Meru 'Customer' or 'You' shall mean any person availing the Services provided by the Service Provider. The Company collects and processes the personal data of the visitors of the website and users of the application according to the Privacy and Cookie Notice. content and resources provided by them. Lost something? 6. The Company offers the mode / option for payment of tips to the drivers. Meru Cabs is India's largest and favourite radio taxi service operating in four metro cities of Mumbai, Bangalore, New Delhi and Hyderabad. Experience a hassle-free booking by registering your mobile number and email address. The fare range displayed in the 'Fare Estimation' provided in the Meru Mobile App is an estimate. Without prejudice to the foregoing, and insofar as allowed under mandatory applicable law, the Company's aggregate liability shall in no event exceed an amount of INR 1000. Similar Stores Offering Cashback. During use of the website and the application, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through a link on the website or through the application or Service. Media Center, Your profile (view/edit) It is really an innovative service and I would like to highly commend your concern for the passenger, especially women. Media Contact The actual fare payable will be displayed in the billing device in the Vehicle or communicate to the Customer via e-mail or SMS. Founded by Mr. Neeraj Gupta in 2006, the company is headquartered in Mumbai. Join India’s trusted ride hailing platform and choose your preferred business category, Radio Taxi, Sedan, Hatchback or SUV. Don’t sweat it. “ Maximum discount of Rs 150 on each ride” & Rs. Meru Cabs Customer Care Toll-free Number. Page 5. 'Use of Service' shall mean and includes but is not limited to, all the Customers dialling the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or hiring the Cab from the street side or dedicated pick-up locations of the Company. This expression includes the Employees, Authorized Representatives, Customer Care Executives or Representatives, Agents, etc. 'Use of Service' shall mean and includes but is not limited to, all the Customers dialling the dedicated number of the Company or visiting the official website of the Company or downloading the Mobile Application or availing the Services from the street side or dedicated pick-up locations of the Company. Careers Meru bought the cabs on loan and paid an equated monthly installment (EMI) of about INR 13,000-15,000 for each cab. Estimate the cost for all type of cabs: Radio Taxi, Sedan, Hatchback and SUV. Offer valid till March 31, 2015. Meru Cabs Customer Care Toll free Numbers. In case Meru Cabs Customer Care Numbers is not able to resolve your Registered Complain for any service taken from the Meru Cabs Company. Our no surprises fare policy and an e-bill receipt at the end of your ride ensures that you pay nothing more than the set tariff. This goes way back in time when the black and yellow taxis (Kaali-peeli taxis) largely dominated Mumbai city roads. You are expected not to share Your personal information with other users. Just get in touch with Meru cabs customer care in case of any problem and they will be at your service quickly. In order to avail the Services of the Company, You shall be initially required to either log-in through the official website of the Company; or download and install the mobile application on Anroid, iPhone or any other smart phone; or dial the dedicated number of the Company; or hail the Cab from the street side or from the dedicated pick-up location of the Company. | The Company reserves the right to publish information of beneficiaries of any program, offer, scheme or any promotion. Without prejudice to the above, the Company shall not be jointly and/or severally held liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure by the Company to provide a Cab to the Customer within any stipulated time even if the Company has agreed to so provide the Cab or even if the Customer has advised the Company of the possibility that any such loss or damage would result if the Cab is not provided at all or within the stipulated time. | The Trip Tracker Service is optional & will be provided based only on the information given by You with regard to the tracking number while making the booking of the Cab. The Company offers the mode / option for payment of tips to the drivers. The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms. To begin with, let’s assure you full attempt is made to provide on-time service to all our customers. Drive our valued customers to their destinations to earn respect, good lifestyle and make some good money as a true entrepreneur. The amount to be paid as tips is not mandatory and is solely as per the wish of the User or the experience of the User post availing the Services. Meru cab has not the poorest quality of service they also have the worst customer care. In the event the payment cannot be accepted through non-cash/digital modes, you shall be required to pay the trip charges by way of cash. Convenience charge (booking fee) shall be applicable for the bookings made through the Company call center as per the rates provided in fare chart.. For Outstation Round Trips, the charges will be applicable for each Calendar day. The Company shall not be liable for any damages resulting from the use of or inability to use the website or application (but to the exclusion of death or personal injury), including damages caused by malware, viruses or any incorrectness or incompleteness of the information or the website or application, unless such damage is the result of any wilful misconduct or from gross negligence on the part of the Company. The Company shall not be responsible for any delay on account of such situations and information provided under the trip tracking service is only for sending the SMS alerts about the cab location and trip, The Company does not assure a complete sustainability of this service either during activated or deactivated mode & shall not be held responsible or liable for the same, in any manner, The Company shall not be responsible for the correctness of the tracking number provided by the Customers. Forgot your password? The difference here is the cabs are hatch backs like Etios Liva/Indica and fares are comparable to Auto Rikshaws (Rs 12-16/km depending on cities) Contact customer care: +91 22 4422 4422. Meru offers a hassle-free, comfortable and affordable taxi cab service nearby your location to travel within city or outstation across India. The provision of the Services by the Service Provider to you is therefore subject to the agreement (to be) entered into between you and the Service Provider and the Company shall never be a party to such agreement. The Taxi shall operate within the limits as prescribed by the State Transport Authority and/or as per the provision under the respective Permits/Licenses. Terms and Conditions (In case of Vehicle owned by Company). Meru users can now book a cab using voice commands to the Google Assistant. Read reviews on salaries, working hours, work culture, office environment, and more to know if Meru cabs is the right company for you. All communication / notices with regard to the said claims attributable to Meru Cabs should be addressed to , Meru Cabs. You authorize the Company to send various communication including service messages, offers, promotions, and other promotional communication through various media channels, such as calls, messages, e-mails, social media and notifications in relation to the Company’s services. The Company provides links to third party website as a convenience to You or as an advertisement and the Company does not have any control over such sites i.e. Any complaints about the Services provided by the Service Provider should therefore be submitted to the Service Provider. content and resources provided by them. at 0091-22-40520100 via Mobile or Landline Not available, via Email on corporate@meru.in or you can also reach their Office Address Available Near by you. 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