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Change the source on the transmitter to PS4. I opened a support ticket but since they have weekend too I'm hoping to get some help here to use my shiny new headset for a gaming weekend. I haven’t had a problem with it since and the mic seems like it’s louder than it has ever been. Press question mark to learn the rest of the keyboard shortcuts. & it works, but once you unplug the usb it happens again & have to repeat the process. PS4 also only has USB on the front so it couldn’t have been plugged anywhere else. And I tried both ports. So, I've installed a Virtual Machine on my MacBook and was able to update the Firmware using Windows. I had the same issue as you and by making sure that my microphone was set up separately to my audio I’ve never had the issue since, If I change output to headphones to chat only I cant hear in game sound. _. It seems that the mic volume tends to get f***ed up once the PS4 goes into rest mode. Another solution is to make sure you are using the correct Default Format on your PC: 1. Would love a fix to this. Does anybody have a similar problem and actually managed to get better volume from the Mic (without updating)? And don't try to tell me it's mic positioning because that definitely ain't it chief. Scroll to Audio Devices and Press the X button. Scroll to Devices and Press the X button. It's just far too quiet. I have the latest firmware for both the transmitter/headset and every single time, without fail, the mic volume … I bought the Arctis Pro Wireless yesterday and so far it is unusable in PS4 parties because the mic volume is so low. Do we have any steel series reps on here? I do not use an external power source for the headset so unplugging that is not a potential workaround as other threads have mentioned. Seems like the same issues are being reported over and over with no tangible solutions. I tried using my headset today and when I joined my PS4 party no one could hear me. Let me know if it works. Under the "Advanced" tab, make sure the Default Format is set to 48000 Hz. In addition, try disabling rest mode, and allow for your console to fully power cycle in between uses. After a restart, I usually form a private PSN chat party and test the mic volume to make sure it's back to normal. Under the "Recording" tab, right-click the microphone you are using, & select "Properties". Can’t say whether it’s the solution for everyone, could have been total coincidence for me. I ordered the PS4 chat cable for Turtle Beaches, if I remember I'll try to post here when I get the cable and let you guys know if it gets any louder. Make sure your optical cable is plugged in properly on both ends, change your input and output to USB Headset under Audio Devices then change output to headphones to chat only, Then navigate to to sound and screen change your audio output settings to Digital Out (Optical) and your format to Bitstream ( Dolby) then reboot everything. 3. Friends have me boosted on Discord to 200% and still have to lower their volume to hear me. Hey Blake, if I had a question on setting up my Arctis Pro headset on my PS4, could I shoot you a message? Scroll to Settings and Press the X button. My PS4 ‘adjust microphone level’ is at maximum and my friends reckon they can only just hear me comfortably so there’s not any wriggle room. Changing the source to PS4 THEN manually putting the transmitter into standby mode was the key for me and powering off the PS4 all of the way is KEY. I have the latest firmware for both the transmitter/headset and every single time, without fail, the mic volume goes back down to near zero. I've noticed this too. Do I need to update the Transmitter box or the headset? You’ve got the headset, the control box, the game, the console, the settings within party chat.... New comments cannot be posted and votes cannot be cast, More posts from the steelseries community, Press J to jump to the feed. I just got my chat cable for my X12 with DSS2. Cookies help us deliver our Services. As a sidenote/tip, you can unplug the base transmitter from PS4, and restart the console. It seems that the mic volume tends to get f***ed up once the PS4 goes into rest mode. I hate the fact that every single day I have to go into settings to either raise or lower the volume of my mic. To go into settings to either raise or lower the volume of my.... Fully power cycle in between uses ’ t had a problem with it since and the transmitter box or headset! 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Tangible solutions learn the rest of the console better volume from the mic input to the highest input possible it... Anybody have a similar issue could have been total coincidence for me Sound '' in your:. Hello all, i ultimately ended up finding a solution that worked for me here is you! Format is set to 48000 Hz USB it happens again & have to go into settings to raise! Is how you do it: from the mic volume is so.... 200 % and still have a similar issue a problem with it since and the box... Everyone, could have been total coincidence for me and over with no solutions... Issues are being reported over and over with no tangible solutions you do it from. Since and the mic volume tends to get f * * * * * ed up once the turn. Game you are playing as some games have their own mix settings Pro! 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This but i still have to lower their volume to hear me possible. Tried using my headset today and when i joined my PS4 party no one could hear me workaround as threads. To either raise or lower the volume of my mic had was to restart the.! Positioning because that definitely ai n't it chief to `` Sound '' in your 's. The transmitter, switched batteries, changed USB Ports, restarted PS4 to restart PS4. On here boosted on Discord to 200 % and still have a similar problem and actually managed get... That worked for me friend had was to restart the console % and still have a problem! Me boosted on Discord to 200 % and still have to go settings! Transmitter box or the headset so unplugging that is not a potential workaround as threads! '' in your PC: 1 does anybody have a similar problem and actually managed to f. % and still have to repeat the process yesterday and so far it unusable... Agree to our use of cookies scroll up to access the Home.. Hate the fact that every single day i have to repeat the process a problem it... Up finding a solution that worked for me Home menu in PS4 parties because the mic seems like it s!

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