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Try ejecting the tray. Take out the DVD and put it all back together. A stuck cd/dvd drive2. What do I use if a paper clip keeps slipping and won't open the drive? Wow, I feel so dumb that I left mine stuck for so long. A [software component] will damage your computer message displays when printing or while installing - Click Here. Place the computer face down on a flat soft surface, detach the screws that secure the rear cover to the computer, and then remove the back cover. This post has been flagged and will be reviewed by our staff. Make sure there is nothing blocking the disc tray from opening or closing. Although it's pretty dependable, when it won't open, the fix could be as simple as unlocking it or resetting your Blu-ray player. Take out the DVD and put it all back together. Follow the steps below to troubleshoot this issue: 1. You can get the latest version from the Microsoft Store. Clean the button if necessary. Insert the paper clip into the pinhole. See your browser's documentation for specific instructions. © Copyright 2020 HP Development Company, L.P. Look for objects that have fallen inside the drive, such as pieces of disc labels, pieces of a broken disc, or anything that has been inserted by accident. If the drive tray opens and closes before Windows loads, but then stays open, software is keeping the drive tray open. Try to open the disc tray. If it still does not open, pick the unit up and shake/tilt the player side to side gently, hopefully dislodging anything stuck inside inside that could be preventing it from opening, then try to open again. Use the following steps, in order, until the drive tray opens: After opening the door, if you find that a disc has broken and has left fragments inside the drive tray, try to find and match all pieces of the disc. Turn your DVD player back on. Opening a slot-load drive to retrieve a disc. On closer inspection, it appears to be due to the magnet above the drawer being too strong and not releasing the drawer. If all pieces cannot be found, the drive should be replaced as the damaged pieces can cause further damage to the computer and other discs. This will trigger the manual release for your DVD player. Straighten out one leg of the paper clip. Try our automated HP Audio check! The location of the manual release hole will vary. You can usually open the tray by pressing the eject button on the drive or keyboard, as well as by selecting the Eject option in the Windows File Explorer. Press and release the Power button on the computer. 5 years ago, Totally works but now it says to install optical something, 5 years ago Gently pull the drive out. Unplug the power cable and wait five seconds. Load/Eject door will not open, cannot load DVD Sony CD/DVD Player DVP-SR210P Load/Eject door does not open. Unplug the power cord from the AC outlet for 1 minute. Opening a CD or DVD drive tray that is stuck closed In Windows, click the power button, and then click Restart. 4. Simply pushing the white lever to the RHS will unlock the latch so the tray can pull out. Most DVD player drawers get stuck when a DVD is warped or the label is starting to peel. A paper clipFirst, turn off your computer before doing this!! I would be more worried with warped discs than fingerprints and scratches. Take a paper clip and shove it in there. In other words, if the DVD tray is stuck -- like yours is -- stick a straightened paper clip or narrow screwdriver in the slot and push it to the left. Straighten the paper clip and insert it into the manual release hole until you feel resistance. Plug the power cord back into the AC outlet. 3. I never knew about the hole until someone come over to fix other problems with the computer and he told us about it! This document explains alternative methods of opening or closing a CD or DVD drive tray that does not operate normally. Unplug all power cords from the back of the computer. Make sure that the hole is not actually the LED. (See below to locate the hole.) I've a problem with my Denon Cd Player. Word 2013 disappeared from the program list too. If the issue still occurs, power off your DVD player. How to Open a Jammed CD/DVD Drive: Drive release mechanisms can be very sensitive to the condition of your discs, so they sometimes get stuck. In Windows, search for and open File Explorer. If the open button doesn't respond, you must use this trick.What you need:1. I've done that too but don't why it's not working.I think it's stuck. If the keyboard has a disc eject key, press it. How to Fix a DVD Player When the Drawer Won't Open. Insert a stiff wire-such as a paperclip or safety pin-into the hole. This hole is used to eject the tray manually. Hold the set, do not turn over the set ( the top cover keeps facing upwards ). Did you make this project? Thank you for helping us maintain CNET's great community. The drive tray should open. If it doesn’t eject, look for something jamming the tray. Otherwise, continue using these steps to reset the drive tray state. Press and hold the OPEN/CLOSE button on the front panel of the disc player, and plug the power cord back in. Modify your browser's settings to allow Javascript to execute. Try ejecting the tray. I've found that the drive is far less prone to a jam when there's a disk on the tray. b). Slowly pull the drive bay until it's fully retracted. If the drive door closes fully and then opens automatically when Windows opens, see the section, If the drive door remains open, see the section. I found it completely by accident, as i took a DVD drive out of a broken laptop, laid it on my desk, on top of a HDD magnet, and it popped open. With the PC off, insert the paperclip into the hole and apply gentle pressure. http://www.marketpressrelease.com/Easy-replication-is-proud-to-announce-the-Failure-rate-is-less-than-001-1443684570.html, 8 years ago If the DVD is warped, discard it. We apologize for this inconvenience and are addressing the issue. To open a tray-load drive, do the following: Press the Windows + I key. Follow this procedure to troubleshoot when the CD, DVD or Blu-ray Disc drive tray does not open to eject a disc. It worked . on Introduction. When I try to play a DVD, it says that there isn't one in, so I suspect that the mechanism for playing the DVDs is still OK. Except in step 4 you say that you can prevent this by keeping your CDs clean? Most of time, you’ll find a foreign object in it, such as a paper … The, In the Computer window, select the icon for the disc drive that is stuck, right-click the icon, and then click. Do the following steps: Wait approximately 3 seconds, and then try closing the drive tray, Use Microsoft System Restore to return your computer to a time when the drive tray was operating normally. To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (like a conductive foam pad), and wear an ESD wrist strap that is connected to a grounded surface (like the metal frame of the computer). It is the easiest and simplest method of ejecting the DVD tray. NOTES: The CD or DVD disc will not fit over the center spoke of the CD or DVD drive tray. There is no danger to the CD's themselves. Push gently and the drawer should … WE have a faulty CD drive that almost ALWAYS get stuck. Click Start , click Power, and select Restart. 5. On the front of the drive is a small pinhole. Click Power and then select Restart. A stuck cd/dvd drive2. 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